FAQ

Guests may begin their stay at 3:00 PM, and we kindly ask that you depart by 11:00 AM. Following these times allows our team to ensure every cabin is meticulously prepared and sanitized for your arrival.

Arkouda Cabins offers nine distinct retreats, ranging from romantic studios to expansive lodges for larger groups:

• Cabins 1, 2, 3 & 5: Ideal for 2 guests (King bed).
• Cabin 4 (ADA Accessible): Accommodates 2 guests (Queen bed).
• Cabin 7: Room for up to 4 guests (Queen bed and pull-out sofa).
• Cabin 6: Sleeps up to 7 guests (2 Queen beds and 1 Full bed).
• Cabin 8: Perfect for up to 8 guests (Queen, Full, and Bunk beds).
• Cabin 9: Our largest space for 9 guests (3 bedrooms with various bedding).

Absolutely. We provide on-site parking for all our visitors. Since we are just a 12 to 13-minute stroll from Big Bear Village and the Marina, you can easily explore the local shops and sights on foot.

We are delighted to be a pet-friendly destination! We welcome your four-legged companions, with a limit of one pet per cabin.
Summer Special: Enjoy our PETS STAY FREE offer until September 22nd! (Standard $35 fees are currently waived).

Each cabin at Arkouda is designed for your ultimate comfort, featuring:

• Connectivity: High-speed Wi-Fi (100+ Mbps) throughout the property, ideal for work or play.
• Comfort: Cozy wood-burning fireplaces, premium linens, and rainfall showerheads.
• Entertainment: Full access to our communal outdoor Game Deck.
• Hot Tubs & Spas: Cabins 6, 8, and 9 include private hot tubs.
  • Cabins 1, 2, 3, 4, 5, and 7 have access to our shared hot tub, nestled in a scenic forest setting with stunning open-sky views.

Big Bear is an all-season playground! In the winter, enjoy world-class skiing and snowboarding at Snow Summit and Bear Mountain. During the summer, head to the Big Bear Marina for boating, jet skiing, or fishing. Year-round, you can explore the Alpine Slide at Magic Mountain, hike the scenic Castle Rock Trail, or enjoy boutique shopping and dining in The Village.

It depends on your adventure!

• Winter (December–March): Best for snow sports and cozy fireplace vibes.

• Summer (June–August): Ideal for lake activities, hiking, and escaping the valley heat.

• Fall (October–November): Perfect for witnessing the stunning changing foliage.

• Spring (April–May): A quiet "secret season" great for peaceful hiking and birdwatching.

Absolutely! Big Bear is incredibly family-friendly. From the Big Bear Alpine Zoo to the interactive scavenger hunts in The Village and the kid-friendly slopes at the resorts, there is something for every age. Our larger cabins (like Cabin 9) and our communal Game Deck and BBQ Deck are specifically designed to host families comfortably.

Big Bear Lake is approximately 100 miles from Los Angeles. Depending on traffic and weather conditions, the drive typically takes between 2 to 3 hours. It is one of the most accessible mountain escapes for Southern California residents.

We offer flexible rate options as well as Advance Purchase rates for price-sensitive guests. Advance Purchase bookings are non-refundable, while standard bookings offer more flexibility. For full details on your specific reservation, please refer to your booking confirmation or contact us directly at reservations@arkoudastays.com.

Yes. Through our Basecamp Takeover package, you can reserve all nine cabins for exclusive use of the entire 0.35-acre property. This is ideal for corporate retreats, family reunions, wellness getaways, and milestone celebrations, accommodating up to 45 guests.

Per California law, guests visiting during the winter months may be required to carry snow chains, regardless of whether your vehicle has 4WD. We always recommend checking weather and road conditions before heading up the mountain.

Yes. To preserve the tranquil atmosphere Arkouda is known for, quiet hours are observed from 10:00 PM to 8:00 AM. Our communal Game Deck and BBQ Deck are available during daylight and early evening hours.