Cabin Rental Policy
Review important information to help you plan your stay at Arkouda Cabins.
Please review our rental policies before your stay. These guidelines are here to help ensure a smooth arrival, comfortable experience, and clear expectations for all guests.
Check-In & Check-Out
- Standard Check-In: 3:00 PM.
- Standard Check-Out: 11:00 AM.
- Procedures: These times allow our housekeeping team to meticulously sanitize each cabin.
- Midweek Perk: Guests booking our Midweek Escape (Sun–Thu) are eligible for Early Check-In and Late Check-Out (up to 2 hours each) when available.
Occupancy & Guest Limits
To maintain our standard of "absolute tranquility," we strictly enforce occupancy limits for each unit:
- Units 1, 2, 3, 4 (ADA), & 5: Maximum 2 guests.
- Unit 7: Maximum 4 guests.
- Unit 6: Maximum 7 guests.
- Unit 8: Maximum 8 guests.
- Unit 9: Maximum 9 guests.
- Full Estate Buyouts: Can accommodate up to 45 guests for private events.
Pet Policy
We are proud to be a pet-friendly destination.
- Limit: One pet per cabin.
- Standard Fee: $35 per stay (currently waived for the Summer Special until September 22nd).
- Responsibility: Owners are responsible for their pets' behavior and any cleaning or damage costs.
Tranquility & Quiet Hours
- Quiet Hours: 10:00 PM to 8:00 AM. As a sanctuary focused on restoration, we ask that all guests respect the privacy and peace of others.
- Social Spaces: The communal Game Deck and BBQ Deck are available for your enjoyment during daylight and early evening hours.
Parking & Vehicles
- On-Site Parking: Available for all guests.
- Village Access: We are a short 12-to-13-minute walk from Big Bear Village and the Marina, so we encourage walking to help reduce local traffic.
- Winter Requirements: Per California law, guests visiting in winter may be required to carry snow chains, regardless of vehicle type.
Fireplace & Fire Safety
- Wood-Burning Fireplaces: Each unit features a vintage stone fireplace.
- Firewood: Complimentary firewood is provided for Midweek Escape bookings. Please do not leave fires unattended.
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Smoking: Strictly no smoking is permitted inside any cabin.
Hot Tub & Spa Usage
- Shared Access: Units 1, 2, 3, 4, 5, and 7 have access to the shared forest-view hot tub.
- Private Amenities: Units 6, 8, and 9 feature their own private hot tubs.
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Safety: Please shower before use and follow the posted safety guidelines to ensure the health and comfort of all guests.
WiFi & Remote Work
- Connectivity: High-speed WiFi (100+ Mbps) is provided throughout the property.
- Usage: Please ensure your devices do not interfere with the tranquility of the property (e.g., using headphones for calls in social areas).
Booking & Cancellations
- Direct Bookings: Use promo codes like MIDWEEK, BARK, or FAM for exclusive perks.
- Tiers: We offer flexible rates and "Advance Purchase" rates with stricter non-refundable policies for price-sensitive guests.
- Taxes: All bookings include the required 13% Transient Occupancy Tax (TOT) and TBID assessments.